Returns & Exchanges
Learn about our return and exchange policy. We are committed to your satisfaction with our premium fragrances.
Return Policy
30-Day Return Window We offer a 30-day return window from the date of delivery. Items must be returned in their original condition, unopened, and with all original packaging and labels intact.
Eligible Items
- Unopened fragrance oils in original packaging
- Unused accessories and tools
- Items with original seals and labels intact
- Products without signs of use or damage
- Non-Returnable Items
- Opened or used fragrance oils (for hygiene reasons)
- Custom or personalized items
- Sale or clearance items (unless defective)
- Items damaged by misuse or normal wear
How to Return
Contact our customer service team at [email protected] Provide your order number and reason for return Receive return authorization and shipping instructions Package items securely in original packaging Ship using provided return label